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    The content concerns Finnish legislation.
     

    Employer’s Right to Surveil Employee’s Telephone Communications

    The employer has the right to decide which telephone numbers can be called from workplace telephones and also whether employees can, for example, make private calls from work telephones. The employer also has the right to set a call barring of its choice. Blocking can be set to service numbers, for example. The employer has the right to check telephone charges in accordance with the provisions of the Act on Electronic Communications Services.

    A telecommunications operator is generally not allowed to provide call information on telephone bills to third parties. to third parties. However, the employer, as the subscriber of the telephone subscription and the payer of the invoice, has the right to the information in the invoice with certain restrictions. The specification shall be provided to the subscriber in such a way that the last three digits of the telephone number are obscured or otherwise in such a way that the other party to the communication cannot be identified from the specification. The employer also has the right to receive information about payments made by phone, such as travel tickets paid for by mobile phone or other services.

    Laws (FINLEX)

    • Act on the Protection of Privacy in Working Life⁠
    • Information Society Code ⁠

    External sources

    • The Data Protection Ombudsman: Frequently asked questions about working life⁠
    • The Data Protection Ombudsman: Working life's data protection handbook (only available in Finnish)⁠

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